Welcome to the
UK Tobacco Track & Trace Portal

From 01 March 2023, the UK system will return to full validation against registration data. Any messages transmitted to the UK system after this date, containing incorrect Economic Operator, Facility or Machine IDs, will be subject to errors which must be rectified before products can be sold or continue to move through the supply chain.

ID Issuing

Request identifier codes and unique identifiers.

Service Portal

Request system access credentials, open support tickets

Knowledge base

Supporting documentation, including Q&As, presentations, and stakeholder manuals.

Technical documentation

Latest and past version(s) of the official Data Dictionary and Technical Specifications.

Test environment

Access to test environment of the system (PreProduction)